On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter

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Helen brings extensive experience as a senior executive in the social housing sector, as a charity CEO and as a consultant advising on housing governance. She is a qualified housing professional with strong knowledge of housing and property management and has worked in Worcestershire for much of her career. She is an experienced housing association board member with a keen commitment to hearing the customer voice at board level