We are committed to constantly adapting and improving our services to meet the needs of our customers. We do this by listening to feedback and learning what works best.
We are proud of our reputation as an excellent employer, with over 150 staff working together to provide fantastic housing services.
We are committed to Equality, Diversity and Inclusion, ensuring everyone has equal access to services and information.
bdht is committed to always treating people with respect.
We have high standards in everything that we do, but this is particularly important when it comes to offering our customers the best homes and services on a daily basis.
INTEGRITY: We will take responsibility, doing things for the right reasons
LISTENING: We will listen to understand, then we will think and reflect
HONEST: We will be honest, and considerate and set realistic expectations
TRANSPARENT: We will explain our thinking and share our information
RESPECT: We will treat people with decency and dignity
INCLUSIVE: We will create a positive culture where differing life experiences and opinions are embraced
FAIR: We will not show favouritism, and ensure we show balance in our attitude and behaviours
We’re always looking to improve our excellent services. To ensure this is done effectively, we measure the performance of our services, making sure we’re serving our customers in the best way possible.
To ensure that we can continue to carry out our great work across Bromsgrove and the surrounding area, effective governance is key at all levels of the organisation.
We are always looking to improve our excellent services. To ensure this is done effectively, we measure the performance of our services, making sure we’re serving our customers in the best way possible.
We are a committed, passionate and fun organisation with strong values. We believe in a healthy bdht where all our staff are valued and happy in their work.
Meet our fantastic team of dedicated professionals.