On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter
Electrical Safety

By law we must ensure that electrical installations are maintained in a safe condition.

We are responsible for making sure electrical installations and electrical equipment we maintain in your home is safe

We are responsible for making sure your home is free of any serious electrical hazards, such as exposed wiring or overloaded sockets

To keep you safe we ensuring the distribution board and wiring are regularly checked and maintained.

We will make sure any electrical work complies with the Building Regulations.

What we’ll do when we visit to check the electrics in your property

  • Conduct a visual inspection of the electrics, checking:
  • The electrical intake (where the electricity enters the property, near to the consumer unit/ fuse box)
  • The consumer unit
  • The main protective bonding (which connects pipework with the electrics in a property)
  • Any fixtures and fittings (such as light fittings and sockets)
  • The state of wires and cables
  • Send a qualified, competent electrician, who may undertake a Periodic Inspection which will result in the creation of an EICR.
  • Carry out any necessary repairs or remedial work.

Please allow up to 4 hours for checks to be completed adequately.

Report any electrical problems as soon as they appear.

Allow access to undertake the periodic Electrical installation condition report.

Allow access to undertake any electrical remedial works/ repairs that require rectifying.

Test smoke alarm and Co detection regularly ideally every week.