Payment Methods
Direct Debit
Once a Direct Debit has been set up the whole process is automated. Payments can be automatically taken and tracked which significantly reduces the time needed to manage them.
When setting up a DD You will need your bank Account number and Sort Code.
Easy to set up – When setting up a DD You will need your bank Account number and Sort Code
It’s flexible – Direct debits can be set up weekly, fortnightly, four weekly or calendar month and can be collected on a day of your choice.
It gives you peace of mind – No more late payments as your rent is paid automatically, so paying your rent is never forgotten and you’ll know exactly how much money is going out each month.
It saves you time – It takes away much of the hassle associated with paying your rent, and means that you can spend more time doing the things you want to.
It’s environmentally friendly – Using paperless Direct Debit is great for the environment.
Pay Online
Use mybdht our customer portal to pay your rent.
Allpay Payment Card
Allows you to choose a variety of payment methods.
You can use your card to pay by cash or card at Post Offices and stores displaying Paypoint or Payzone signs.
You can also pay over the phone with a debit or credit card online, by phone (0844 557 8321), or by downloading the Allpay app, giving you the flexibility to make your payment 24 hours a day, 7 days a week.
To order an Allpay card call us on our Freephone 0800 0850160.
By Phone
To use our automated payment service please contact us on Freephone 0800 0850160 then press option 1, option 1 to make a payment with your debit or credit card. You will require your Allpay reference number to use this service. This number can be found on your Allpay card.
If you don’t have a reference number please contact a member of the income team by calling Freephone 0800 0850160 pressing option 1, then option 2.
Standing Order
You can authorise your bank to pay us by Standing Order.
It is your responsibility to make sure the correct amount is paid by your bank when rent charges change. If you wish to pay via this method please contact a member of the income team, who will be able to supply you our sort code and account number, and the reference required so that we can link your payments to your account.
Cheques & Cash payments
We no longer accept cheque or cash payments.
Help with rent costs
Depending on your individual circumstances you may have to make a claim for Universal Credit or Housing Benefit. Please speak to a rent officer for further information.
Need help with your finances?
www.turn2us.org.uk: Charitable service which helps you to access benefits and grants.
www.entitledto.co.uk: A calculator which shows what benefits you are entitled to.
www.adviceguide.org.uk: (CAB) Citizen’s Advice Bureau offers legal and money advice.
www.moneyadviceservice.org.uk: Helps find the best ways in which to save you money.
www.nationaldebtline.co.uk: Gives a step-by-step guide on how to deal with your debts.
www.moneysavingexpert.com: Money saving tips.
www.gov.uk: A government service which helps with your finances and any other information.
www.uswitch.com: A comparison website which compares your energy prices.
www.shelter.org.uk: A charity that works to alleviate distress caused by homelessness and bad housing.