On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter
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Your home

Repairs & Maintenance

 

Our Repairs and Maintenance section is your hub for all issues from repairs to your property such as roof and garage repairs, to understanding how to report and schedule repair and maintenance work. We also explain which maintenance tasks are your responsibility and which we can help you with.

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Your Rent/Service Charges

 

Find out more about your rent and service charges

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Your Rent/Service Charges

 

Find out more about your rent and service charges

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Emergencies

 

Find out more about emergency repairs.

Damp & mould

 

What to do to prevent or eradicate damp and mould.

Your safety

 

Find out more about how to stay safe in your home.

Improvements

 

Planned maintenance is where we will replace individual elements to your home when due, according to our stock records, such as kitchens, bathrooms, doors, windows and roofs.

ARE YOU EXPERIENCING DAMP PROBLEMS?

If you are experiencing damp problems in your bdht property, this 'Mr Mouldy’ animation has a guide to the common causes of mould and has hints and tips on how to prevent mould getting a hold.