On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter
Our Values

Our Values


INTEGRITY: We will take responsibility, doing things for the right reasons

LISTENING: We will listen to understand, then we will think and reflect

HONEST: We will be honest, and considerate and set realistic expectations

TRANSPARENT: We will explain our thinking and share our information

RESPECT: We will treat people with decency and dignity

INCLUSIVE: We will create a positive culture where differing life experiences and opinions are embraced

FAIR: We will not show favouritism, and ensure we show balance in our attitude and behaviours