On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter
Equipment and Adaptations

Making small changes and adaptations to both new and existing properties can transform the ease-of-use and everyday life for our customers. Our Occupational Therapists are on hand to help support the needs of our disabled customers as well as help us plan new sheltered properties.

Our Repairs Operatives are trained to be able to complete a simple need assessment allowing them to complete minor works such as grab rails, without the requirement for a full OT assessment.

To request an adaptation, please log in to mybdht.