On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter
Financial Help

Are you experiencing financial difficulty?

Are you worried about the rising cost of living?

We recognise that some of our customers will be impacted by changes relating to increasing energy prices, and the inflating costs of everyday living.

Don’t be afraid to ask for help, we are here for you.

If you need a referral to a foodbank, we can do that for you, you only need to ask.

Reach out to your Income Officer and speak to us about the worries you have, we are here to help.

Contact us about budgeting assistance. bdht has dedicated officers that can assist with your financial concerns by helping you manage your budget and maximising your income.

Try our online calculator or speak to one of our budget coaches: https://bdhtaffordability.entitledto.co.uk/home/start

You may be eligible for support towards energy costs and essential items through various government funded schemes:

Act on Energy: actonenergy.org.uk/project/worcestershire-hsf/ or call 0800 988 2881

If you need debt advice, please use the following free services:

CAB: citizensadviceworcester.org.uk/ or call 0808 278 7890

Step Change: www.stepchange.org or call 0800 054 6734

My Money Health Check: www.which.co.uk/tool/my-money-health-check#finance-situation

Money Helper: https://www.moneyhelper.org.uk/en

Mental Health Support: www.mind.org.uk/

You may be eligible for support towards energy costs and essential items through various government-funded schemes:

Act on Energy: actonenergy.org.uk/project/worcestershire-hsf/ or call 0800 988 2881

Household Support Grant: Call 0800 085 0160