On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter
Our charter

Our Charter

Our Charter is our commitment to our customers and colleagues. Everyone at bdht plays a part in making sure we get to 95% customer and colleague satisfaction.

This Charter is one of the ways that we will reach our satisfaction target. It is important that we all live these attitudes and behaviours.

We should challenge ourselves when we may not display these behaviours and reflect on how we can improve our interaction with customers and colleagues.

Be part of the future.