On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter
Annual Reports & Surveys

Based upon regular scrutiny throughout the year, the bdht Tenants’ Panel produces an Annual Assessment of Compliance with national regulatory standards and our local offer to tenants.

From this the Tenants’ Panel develops our Annual Report, setting out in summary from our performance against these national and local standards.