On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter
Your Community

Your Community

We understand how important it is to be part of a great community. We encourage our customers to care about the neighbourhood they live in. If you think the community and neighbourhood needs to be improved please let us know.

Using mybdht you can report flytipping, graffiti and anti-social behaviour. If you are not a tenant you can report any concerns by using the other ways to contact us here.

Our homes, as well as our work with a range of partner groups, go towards improving the community experience and local facilities for all of our customers.

We encourage our residents to get involved in our community work too, and there are a number of ways you can do this, such as:

Estate walkabouts

Completing surveys

Becoming a cleaning inspector

Becoming a grounds maintenance inspector

Focus groups

Becoming a mystery shopper

Joining the tenants’ scrutiny panel

Becoming a tenant board member

Volunteering at St Basils Bistro


Getting involved is a great way to meet new people in the community and help improve bdht’s services at the same time.