On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter

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John has over 15 years’ experience in Housing, starting as a Homeless Officer for Worcester City Council. He joined bdht in 2015 as the Head of Housing Solutions. His current brief encompasses financial inclusion, support services for vulnerable customers, estate management, tenancy management, income collection, homelessness and community initiatives.

John is a member of the Worcestershire Housing Board. In addition brings experience from his time at Castle Vale Community Housing as an Independent Board member.