John has over 15 years’ experience in Housing, starting as a Homeless Officer for Worcester City Council. He joined bdht in 2015 as the Head of Housing Solutions. His current brief encompasses financial inclusion, support services for vulnerable customers, estate management, tenancy management, income collection, homelessness and community initiatives.

John is a member of the Worcestershire Housing Board. In addition brings experience from his time at Castle Vale Community Housing as an Independent Board member.