On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter

Back to Our Team

Lisa has over 20 years’ experience in the Social Housing Sector and started her career at Rooftop Housing Group before joining Bdht in May 2022.

Lisa has extensive experience and knowledge of general needs housing and tenancy management and has previously held specialisms in keyworker accommodation, tenancy fraud and resident engagement.

Lisa is responsible for

  • The Communities Team who carry out the tenancy management for all of our properties including investigating Anti-Social Behaviour
  • The Income Team who collect the rent for all of our properties, provide advice and identify support for customers experiencing financial difficulties
  • The Independent Living Team who support customers within our independent living schemes