On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter
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As Head of Governance (September 2023), Tim, is responsible for

  • performance reporting
  • compliance reporting with regard to regulatory standards and our adopted Code of Governance
  • internal audit reporting
  • customer perception surveying
  • policy co-ordination
  • administrative support for the Board, Resident Scrutiny Panel and Executive Management Team”.

Tim Young

Head of Governance

Date of appointment: 2004