On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter

Bromsgrove’s largest provider of social housing, bdht (Bromsgrove District Housing Trust) is promoting Gas Safety Week (12th – 18th September 2022) to raise awareness about the importance of gas safety.


Gas Safety Week, now in its 12th year, is a national safety campaign to highlight the importance of maintaining your gas boiler and appliances.


This time of year many people will be switching on their heating. It is fundamental to get appliances checked as we rely on our gas boilers, cookers and fires to keep warm, provide hot water and cook hot meals. The initiative aims to highlight the dangers of poorly maintained gas appliances. It is crucial that appliances are checked every year by a Gas Safe registered engineer to be assured they are working safely and efficiently, and to protect against the dangers of unsafe gas appliances, which if not maintained can cause fires, leaks, explosions and carbon monoxide (CO) poisoning.


As a landlord, bdht is legally responsible for the safety of its customers and is committed to carrying out annual safety checks on gas appliances and pipework, even if the supply has been capped at the meter or boiler.


How to stay safe in your home – tips from the Gas Safe Register

To keep you and your family safe, follow Gas Safe Register’s top tips:

  • Know the symptoms of Carbon Monoxide poisoning; headaches, nausea, breathlessness, collapse, dizziness and loss of consciousness.
    • If you smell gas or think there might be a gas leak, call the free 24-hour national gas emergency number immediately on 0800 111 999.
  • Never attempt to work on a gas appliance yourself, always seek the help of a qualified Gas Safe registered engineer who is qualified to work on your gas cooker, boiler or fire safely.
    • Don’t cut corners – only employ a suitably qualified Gas Safe registered engineer when having gas work carried out in your home, we provide a free boiler repair services and free gas services to our tenants and for leaseholders and shared owners we can offer a gas service at a competitive price .
    • Always ask to see your engineer’s Gas Safe ID card. Make sure you check the back of the card, which will state which gas appliances they are qualified to work on.

We perform safety checks every year on gas appliances that we have provided in your home. We are legally obligated to carry these checks out and you are required to allow us access to undertake this task.

We have recently noticed an increase in the number of customers who are not at home for their appointment and are kindly asking those that cannot make their appointment to contact bdht on 0800 0850 160 to reschedule.


If you smell gas, do not wait, call the National Grid gas emergency number on 0800 111 999. 


Claire Chapman, Gas Manager, said: “Here at bdht the safety of our customers is paramount.


“Gas safety checks are a legal requirement, and we have a fantastic, friendly team of Gas Safe Registered engineers who will be visiting our customers to carry out the safety checks. Its important that if you are unable to keep your appointment that you let us know so that we can make alternative arrangements.”

bdht is a registered provider of social housing, serving the district of Bromsgrove and surrounding areas. The not-for-profit organisation aims to improve the communities in which it is based, working closely with partners, such as the council, police and residents, to provide secure and comfortable accommodation, and safe and happy neighbourhoods. While also undertaking a wide range of activities under contract to others including homelessness, supporting people, extra care and general estate management. For more information, visit www.bdht.co.uk/

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