On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter



If you are in receipt of Employment & Support Allowance (ESA), Full Housing Benefit, Council Tax Support or Universal Credit, you are entitled to free treatment through www.worcsregservices.gov.uk for:

  • Rats
  • Mice
  • Fleas
  • Bedbugs
  • Cockroaches
  • Wasps nests

Visit www.worcsregservices.gov.uk/pest-control for up-to-date information and contact details. If you are not in receipt of benefit, bdht will arrange free treatment for pests that are inside your home. We will not treat for pests located externally. Squirrels are not classed as a pest. If you have squirrels in your loft, bdht will only arrange for any access holes to be filled.