On Wednesdays our phone lines will not be available until 10 am. If you have an emergency please call 0800 0850 160. For routine enquires and repairs or to pay your rent please log in to your mybdht account here Our call wait times are longer than usual, please call between 3pm and 5pm when we are quieter
Repairs Responsibility

Repairs Responsibility


A-Z of repairs


bdht responsibility

  • Aerial (communal)
  • Bath
  • Brickwork
  • Carbon monoxide detectors
  • Chimney pots
  • Clothes lines / rotary dryers (communal)
  • Cistern/ball valve
  • Cooker point electric or gas (a property may only have one type of supply)
  • Cupboard doors
  • Damp from water leak
  • Door (external)
  • Door (external glass)
  • Door fobs (faulty)
  • Door (internal)